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Home page Forums Technical Support, Bugs and Fixes Firmware Update Failing

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    • #8382
      adminadmin
      Keymaster

        Hi,
        It should work. Can you please send the logs from the router if you have them?
        Package list and RouterOS version?
        Do the router reboot and not update? You should see an error in the router logs.
        Your information could help to fix a bug if there is one.
        I also think maybe there is a problem with wifi package.

        • This reply was modified 3 months, 2 weeks ago by adminadmin.
      • #8384
        John-Ross HornJohn-Ross Horn
        Participant

          Hi Admin i unfortunatly dont have the logs, i maunaly updated the device. It was a CAP AX Access Point. I have over 300 devices i want to add to the system and then look at geting paid version,
          I just kept rebooting, and logs said package wifi-qcom missing in red.

          1 user thanked author for this post.
          • #8385
            adminadmin
            Keymaster

              Ok, I will take a look and try to figure out the problem, based on your feedback it is because of wifi-qcom 🙂 thanks for the report.
              For the paid users I fix this sort of problem in less than 24 hours. but to be fixed in the opensource version it needs to wait for the next release. I plan a bug fix release in a maximum of one week

          • #8386
            John-Ross HornJohn-Ross Horn
            Participant

              I Admin

              I fully understand, once i get the software fully functional and can proove to my management i require it and that it works, i could hopefully push them to look for the paid version. 🙂

              I will paitently wait for the next release, if you like i do have other CAP ax and AC and CAL XL models i can test with if so required.

              1 user thanked author for this post.
              • #8387
                adminadmin
                Keymaster

                  Yes, that would be very helpful, if you could send the output of the following commands from a router that is not updated yet. I don’t have access to all Mikrotik Hardware 🙂
                  /system package print
                  /system resource print
                  /interface wireless print

              • #8388
                John-Ross HornJohn-Ross Horn
                Participant

                  Hi here is the export you wanted, Just note that /interface wireless print does not work it has changed to /interface wifi print

                  [admin@WR-AP2-G-RES2] > /system package print
                  Columns: NAME, VERSION, BUILD-TIME, SIZE
                  # NAME VERSION BUILD-TIME SIZE
                  0 routeros 7.15.1 2024-06-07 12:49:11 11.6MiB
                  1 wifi-qcom 7.15.1 2024-06-07 12:49:11 10.2MiB
                  [admin@WR-AP2-G-RES2] > /system resource print
                  uptime: 5w2d4h6m23s
                  version: 7.15.1 (stable)
                  build-time: 2024-06-07 12:49:11
                  factory-software: 7.7
                  free-memory: 743.1MiB
                  total-memory: 960.0MiB
                  cpu: ARM64
                  cpu-count: 4
                  cpu-frequency: 864MHz
                  cpu-load: 0%
                  free-hdd-space: 94.9MiB
                  total-hdd-space: 128.0MiB
                  write-sect-since-reboot: 41794
                  write-sect-total: 169009
                  bad-blocks: 0%
                  architecture-name: arm64
                  board-name: cAP ax
                  platform: MikroTik
                  [admin@WR-AP2-G-RES2] > /interface wifi print
                  Flags: M – MASTER; B – BOUND; R – RUNNING
                  Columns: NAME, CONFIGURATION.MODE, CONFIGURATION.SSID, CHANNEL.WIDTH
                  # NAME CONFIGURATION.MODE CONFIGURATION.SSID CHANNEL.WIDTH
                  0 MBR wifi1 ap ANEW_GUEST 20/40/80mhz
                  1 MBR wifi2 ap ANEW_GUEST 20/40mhz
                  [admin@WR-AP2-G-RES2] >

                  1 user thanked author for this post.
                  • #8389
                    adminadmin
                    Keymaster

                      Created an issue based on your report , thanks , I will let you know with the bug fix
                      https://github.com/MikroWizard/mikroman/issues/5

                    • #8392
                      adminadmin
                      Keymaster

                        Hi again. 🙂 I pushed a new update for MikroWizard 1.0.6. Could you please check and see if the new update fixed the issue?
                        Thanks

                    • #8409
                      John-Ross HornJohn-Ross Horn
                      Participant

                        Hi Admin

                        I have retried the update, but now not even getting a error, and nothing is updating, After pushing update on the software i only get account info an no errors on the router/AP or system.
                        This is what i get

                        11:44:17 system,info,account user admin logged in from 192.168.0.1 via api
                        11:44:18 system,info,account user admin logged in from 192.168.0.1 via api
                        11:44:18 system,info,account user admin logged out from 192.168.0.1 via api
                        11:44:18 system,info,account user admin logged out from 192.168.0.1 via api
                        11:45:18 system,info,account user admin logged in from 192.168.0.1 via api
                        11:45:19 system,info,account user admin logged in from 192.168.0.1 via api
                        11:45:19 system,info,account user admin logged out from 192.168.0.1 via api
                        11:45:19 system,info,account user admin logged out from 192.168.0.1 via api
                        11:46:20 system,info,account user admin logged in from 192.168.0.1 via api
                        11:46:20 system,info,account user admin logged in from 192.168.0.1 via api
                        11:46:20 system,info,account user admin logged out from 192.168.0.1 via api
                        11:46:20 system,info,account user admin logged out from 192.168.0.1 via api
                        11:46:36 system,info,account user admin logged in from 192.168.0.1 via api
                        11:46:36 system,info,account user admin logged in from 192.168.0.1 via api
                        11:46:37 system,info,account user admin logged in from 192.168.0.1 via ssh
                        11:46:37 system,info,account user admin logged out from 192.168.0.1 via api
                        11:47:21 system,info,account user admin logged in from 192.168.0.1 via api
                        11:47:21 system,info,account user admin logged in from 192.168.0.1 via api
                        11:47:21 system,info,account user admin logged out from 192.168.0.1 via api
                        11:47:21 system,info,account user admin logged out from 192.168.0.1 via api
                        11:48:22 system,info,account user admin logged in from 192.168.0.1 via api
                        11:48:22 system,info,account user admin logged in from 192.168.0.1 via api
                        11:48:22 system,info,account user admin logged out from 192.168.0.1 via api
                        11:48:22 system,info,account user admin logged out from 192.168.0.1 via api
                        11:48:50 system,info,account user admin logged in from 192.168.0.1 via winbox
                        11:49:23 system,info,account user admin logged in from 192.168.0.1 via api
                        11:49:23 system,info,account user admin logged in from 192.168.0.1 via api
                        11:49:23 system,info,account user admin logged out from 192.168.0.1 via api
                        11:49:23 system,info,account user admin logged out from 192.168.0.1 via api

                        • #8410
                          adminadmin
                          Keymaster

                            Did you set the firmware version you want to apply to the router? in the settings page? it may take one minute for the software to detect that the router needs an update in the first place.
                            Try checking for an update from the action menu first and once the router is marked as there is an update then click update from the action menu.
                            Also, make sure there is no other update task running or just simply stop the current action first

                        • #8411
                          adminadmin
                          Keymaster

                            If you think it’s not working again, please send an email to [email protected], and we can troubleshoot it together using AnyDesk.

                            • This reply was modified 3 months, 1 week ago by adminadmin.
                          • #8413
                            John-Ross HornJohn-Ross Horn
                            Participant

                              Hi Admin

                              Updates are working 100% just updated second device, i will do more tests as the week continues, but thus far all looks to be in order with the updates.

                              1 user thanked author for this post.
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