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Home page Forums Technical Support, Bugs and Fixes Troubleshooting Reply To: Troubleshooting

#7966
adminadmin
Keymaster

    somehow I think the database initialization is not done, maybe the install script needs improvement!
    You can also open an issue in GitHub but I will provide you the steps to check it together!
    I suspect that maybe the user-provided database info that we ask for during installation may be the root cause of the problem!
    1. Please check /opt/mikrowizard/server-conf.json for the database username and password if the same as what you provided during installation
    2. please execute the following commands in the terminal to try to re-initiate the database and records
    * . please change [databaseusername] with the database username that you provided during installation

    sudo docker exec -it MikroWizard-postgre psql -U [databaseusername] -d MikroWizardDB -c 'create extension "uuid-ossp"'
    sudo docker exec -it mikroman /bin/bash -c "cd /app/;export PYTHONPATH=/app/py; export PYSRV_CONFIG_PATH=/conf/server-conf.json;python3 scripts/dbmigrate.py;"

    * . you should see “migrate OK” at the end

    docker exec -it MikroWizard-postgre psql -U [databaseusername] -d MikroWizardDB -f /init.sql

    restart the machine/VM and check if it works!

    If you get any errors during the executing above commands please let me know

    if it is not working again please send output of following command

    sudo docker ps -a
    • This reply was modified 2 months ago by adminadmin.
    • This reply was modified 2 months ago by adminadmin.
    • This reply was modified 2 months ago by adminadmin.
    • This reply was modified 2 months ago by adminadmin.
    • This reply was modified 2 months ago by adminadmin.
    • This reply was modified 2 months ago by adminadmin.