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    • #8665
      Sander LastSander Last
      Participant

        Hello,

        New installation but the serial number is undefined.
        I can download firmware files from the settings page so the instance got internet access.

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      • #8666
        Sepehr HashtroudilarSepehr
        Keymaster

          Very strange, you are the first person contacting for undefined serial serial number.
          Can you please share more info?
          Installed version?
          Operating system?
          Where it is installed?
          Can you grab the logs from mikroman Container?
          I can send instructions for you
          It is under /app/uwsgi*.log in mikriman container

          • This reply was modified 2 days, 11 hours ago by Sepehr HashtroudilarSepehr.
        • #8668
          Sander LastSander Last
          Participant

            Also on an clean install with docker compose:
            The suggested container configuration for 18+ is to place a single mount

            So you must change the compost to:
            ervices:
            postgres:
            image: postgres:16

            • #8669
              Sepehr HashtroudilarSepehr
              Keymaster

                Need more info with operating system, and docker version and other information to reproduce the bug in my lab

            • #8672
              Sander LastSander Last
              Participant

                on an fresh install i get an serial.
                but still the postgres error.

                Linux version 6.12.48+deb13-amd64 ([email protected]) (x86_64-linux-gnu-gcc-14 (Debian 14.2.0-19) 14.2.0, GNU ld (GNU Binutils for Debian) 2.44) #1 SMP PREEMPT_DYNAMIC Debian 6.12.48-1 (2025-09-20)

                Docker version 28.5.2, build ecc6942

                Also is Mikrotik CHR supported?
                When i do an scan i see in the logging that there is an connection with the api but its not added.

                user XXX logged in from XXX via api
                user XXX logged out from XXX via api

              • #8673
                Sander LastSander Last
                Participant

                  on an fresh install i get an serial.
                  but still the postgres error.

                  Linux version 6.12.48+deb13-amd64 ([email protected]) (x86_64-linux-gnu-gcc-14 (Debian 14.2.0-19) 14.2.0, GNU ld (GNU Binutils for Debian) 2.44) #1 SMP PREEMPT_DYNAMIC Debian 6.12.48-1 (2025-09-20)

                  Docker version 28.5.2, build ecc6942

                  Also is Mikrotik CHR supported?
                  When i do an scan i see in the logging that there is an connection with the api but its not added.

                  user XXX logged in from XXX via api
                  user XXX logged out from XXX via api

                  Found in the scan logging:
                  ip,added,faileres
                  x.x.x.x,””,”Fernet key must be 32 url-safe base64-encoded bytes.”

                • #8674
                  Sepehr HashtroudilarSepehr
                  Keymaster

                    I will try to install with your setup
                    Yes, CHR is supported

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