Home page › Forums › Technical Support, Bugs and Fixes › Troubleshooting › Reply To: Troubleshooting
January 15, 2026 at 4:19 am
#8704
Hi,
Only installed for the first time today.
I have a range of Mikrotik devices, and none of them get scanned in. In each case the log says “Connection or authentication failed”
Yet in each routers log I can clearly see a login/logout pair of entries from the mikrowizard vm IP address via API.
Any help would be appreciated
edit:
I can see this in the logs for each device it tries to scan:
PROD ERR -WORKER@ <date time> bgtasks.py starting scan
PROD ERR -WORKER@ <date time> bgtasks.py Error scanning <ip addr>: Fernet key must be 32 url-safe base64-encoded bytes.
-
This reply was modified 1 month ago by
Justin Wyatt.